Delivery Policy


White House Flowers is open from Monday through Saturday, offering delivery service each day. We cannot arrange for delivery on Sundays or Public Holidays*.

Same Day Delivery – Cutoff is 12noon for Northern Beaches & 10am for beyond the Northern Beaches.  

**Please note if you need to make an order after the cut off times detailed above, please give our friendly staff a call as in some cases we can accommodate late orders.

White House Flowers deliver to business addresses by 5pm, residential addresses by 6pm and school addresses by 3pm.

If you require a specific delivery time (e.g. prior 11am) then a special courier service will be required and this may attract an extra charge. Please detail your request in special instructions on your order.

INTERSTATE AND OVERSEAS ORDERS

During the current times, we would highly recommend sourcing a local florist and contacting them directly to check availability.

CARING FOR YOUR FLOWERS

At White House Flowers we pay particular attention to the quality and freshness of the flowers you are sending or receiving. We buy from top quality flower suppliers and visit the markets three times each week to ensure freshness is guaranteed.

Once we dispatch a delivery of flowers a number of changes in conditions can occur that affect their longevity.

All flowers sent have a delivery card attached with care instructions on how to look after your beautiful flowers. The care instructions must be followed in order to increase the vase life of your flowers. Air conditioning, heat and other weather conditions may also have an effect on your flowers.

Most flowers will last between three and seven days. Should your flowers not last for at least three days, White House Flowers will resend a new display of fresh flowers.

It is our policy that we collect the original flowers that you received to assess the cause of the problem and poor vase life. We cannot arrange a new replacement delivery of fresh flowers to you if the original flowers are not available for collection.