DELIVERY INFORMATION

Our White House Flowers shopfront is open Monday through Saturday, offering delivery service each day. We cannot arrange for delivery on Sundays or Public Holidays*.

Same day delivery can be arranged and is dependent on whether we are delivering to a business or private residence as well as the suburb. Orders placed by 10am can be delivered to a business or private residence the same day the order is placed provided the address falls within the postcode area.

White House Flowers deliver to business addresses by 5pm, residential addresses by 6pm and school addresses by 3pm.

**Please note if you need to make an order after the cut off times detailed above, please give our friendly staff a call as in some cases we can accommodate late orders.

If the desired delivery date you request falls on a Public Holiday or Sunday it will automatically default to being delivered on the next business day.

If you require a specific delivery time (e.g. prior 11am) then a special courier service will be required and this may attract an extra charge. Our team of qualified drivers try to accommodate all special requests however they cannot be guaranteed.

 


INTERSTATE AND OVERSEAS ORDERS

For deliveries outside the Sydney area we use a selected network of florists within Australia and overseas. We try to choose a florist that will provide similar style and quality as White House Flowers would, however we cannot guarantee this on every occasion.

We can arrange deliveries to most parts of the world. Contact us on 02 9977 5323 to discuss your order details. Generally allow between 24 – 48 hours for delivery interstate and overseas.

 


CARING FOR YOUR FLOWERS

At White House Flowers we pay particular attention to the quality and freshness of the flowers you are sending or receiving. We buy from top quality flower suppliers and visit the markets three times each week to ensure freshness is guaranteed.

Once we dispatch a delivery of flowers a number of changes in conditions can occur that affect their longevity.

All flowers sent have a delivery card attached with care instructions on how to look after your beautiful flowers. The care instructions must be followed in order to increase the vase life of your flowers. Air conditioning, heat and other weather conditions may also have an effect on your flowers.

Most flowers will last between four and seven days. Should your flowers not last for at least four days, White House Flowers will resend a new display of fresh flowers.

It is our policy that we collect the original flowers that you received to assess the cause of the problem and poor vase life. We cannot arrange a new replacement delivery of fresh flowers to you if the original flowers are not available for collection.